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When your patients need urgent medical care, instED® is there to treat them! instED services are available to all CCA members at no cost. instED provides in-home urgent medical care in the comfort of your patient’s home. Services are available in all of Massachusetts (except Cape Cod and the islands) and Rhode Island (except the islands).

An instED visit is a convenient and effective alternative to visiting an emergency department (ED) for urgent care and has proven to significantly reduce ED visits and hospital admissions, while improving patient outcomes and satisfaction. With an 86% ED avoidance rate and a NPS score of 94, it is clear that patients and clinicians are very happy and highly satisfied with instED’s in-home urgent medical care services. Your patients will appreciate the professionalism and convenience.

Thousands of instED visits were requested by clinicians in the fourth quarter of 2022 alone. Their patients all benefited from in-home urgent medical care! Join them and learn how instED can become a valuable resource for you and your practice.

Save your patients from long and inconvenient waiting times at the ED by requesting instED for those with urgent medical care needs.

How to request and instED visit for your patients?

If you are new to instED or need a refresher on how to request a visit, convenient trainings are available on the second and fourth Thursday of each month. For more information, email Lauren Gray.

instED is a wholly-owned subsidiary of Commonwealth Care Alliance, Inc.