Providers are required to confirm a patient’s CCA eligibility prior to rendering services. It is important to remember that prior authorization and reimbursement are contingent upon a member’s active eligibility on the dates of service.
Here are several ways to quickly confirm a patient’s CCA eligibility:
Senior Care Options and One Care Plans
- Log in to the CCA Provider Portal
- Log in to the EZ NET Online Claims Web Portal
- Use the MassHealth Provider Online Service Center
- Use the NEHEN Provider Portal
- Call CCA Provider Services at 866-420-9332
Medicare Advantage Prescription Drug Plans
- Log in to the CCA Provider Portal *NEW*
- Log in to the QicLink Benefits Exchange
- Use the NEHEN Provider Portal
- Call CCA Provider Services at 866-420-9332
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