Welcome to the fall edition of CCA Provider News!
In this edition of the CCA provider newsletter: Learn more about our flu vaccine campaign and our Provider Satisfaction Survey. We are also sharing information on our payment policies, updated provider manual and more.
CCA News and Updates
Plan Benefits, Important Guidelines, and Helpful Tips
You can find key resources to support CCA members in our updated Provider Manual, Section 1, “Key Contact Information.” This includes an up-to-date online contact list.
- View the Massachusetts Senior Care Options / One Care Plans Provider Manual
- View the Massachusetts Medicare Advantage Plans Provider Manual
- View the Rhode Island Medicare Advantage Plans Provider Manual
Help patients find your practice: Update Your information!
Keeping your information up to date in our Provider Directory helps your practice by making it easier for our members to find accurate information about your practice locations. Updating your information in our health plan provider directories also helps our members:
- More easily access your services
- Receive important information about your practice
Your assistance is greatly appreciated!
If you wish to provide your updated information to CCA, please email us at [email protected] and attach a Provider Information Change form, which can be found here.
If you are a registered user in the CCA Provider Portal, you can send HCAS enrollment forms, demographic update requests, and a medical roster with your individual provider information. The medical roster template and HCAS forms are available on the portal for your convenience.